This English translation is provided for convenience. In case of any discrepancy, the French version prevails.
Last updated: .
Article 1: Purpose
These general terms of sale (in French, "conditions générales de vente" or CGV) govern the sale, on the website wp-masquerade.com, of licenses for the WordPress plugin WP Masquerade Pro, to both consumers and business customers. Placing an order implies unreserved acceptance of these terms. The applicable terms are those in force on the date of the order.
Article 2: Seller
The seller is Jean-Edouard Hueber EI, sole proprietor, 22 rue de la Chapelle, 26140 Anneyron, France, SIRET 501 352 470 00048, who can be reached via our contact form (hereinafter "the Seller").
Article 3: Products
The free plugin WP Masquerade is made available free of charge and is not covered by these terms of sale.
WP Masquerade Pro is an add-on plugin distributed under the GNU GPL. The commercial license sold (hereinafter "the License") includes:
- a license key used to activate the Pro features on the number of sites provided for by the plan;
- access to downloads of the plugin and its updates;
- access to the signature feed (trap patterns and imitation markers);
- email support;
- for the term set out in Article 9.
The essential characteristics of the products are described on the Features and Free vs Pro pages. The plugin requires WordPress 6.4 or later, PHP 7.4 or later and a single-site WordPress installation (no multisite); it includes the features of the free plugin, which does not need to be installed. It is the customer's responsibility to check, before purchasing, compatibility with their hosting, in particular by using the free version.
Article 4: Prices
Prices are stated in euros, excluding tax. "TVA non applicable, art. 293 B du CGI" (VAT not applicable, Article 293 B of the French General Tax Code): no VAT is added, so the amount paid equals the price excl. tax.
| Plan | Sites | Term | Price (excl. tax) |
|---|---|---|---|
| 1 site | 1 | 1 year, renewable | €59 excl. tax |
| 10 sites | 10 | 1 year, renewable | €149 excl. tax |
| 100 sites | 100 | 1 year, renewable | €399 excl. tax |
| Unlimited sites | unlimited | lifetime (see Article 9) | €990 excl. tax, one-time payment |
The price of a new license is the one displayed on the Pricing page at the time of the order. The Seller may change its prices at any time, under the following conditions:
- Price guaranteed at renewal: as long as the license is renewed without interruption, each renewal is billed at the price of the plan at the time of the initial purchase, excluding any discount, even if prices have increased in the meantime.
- Late renewal or new license: a license renewed more than 14 days after its end date, or a new license, is billed at the price in force on that date, which becomes its new guaranteed price. Changing plan amounts to buying a new license at the price in force.
- Promo codes: the discount applies only to the first payment, the one the code is used for; renewals are billed at the price before the discount.
- Change to the price of a license: the Seller may, exceptionally, change the renewal price of a license. The customer is informed by email at least 30 days before the date of the renewal concerned; if this notice period cannot be met, the new price only applies from the following renewal. It is never retroactive. The customer may refuse the new price free of charge by cancelling their subscription, or by not renewing their license, before the renewal date; the license then remains active until the end of the period already paid.
Article 5: Ordering
The customer chooses a plan on the Pricing page and is redirected to Stripe's secure checkout page, where they enter their email address and payment information. Before confirming, they review the details of their order and its total price, accept these terms of sale, and consent to the immediate supply of the digital content under the conditions of Article 8. The order is final once payment is confirmed.
Article 6: Payment
Payment is due upon ordering. It is processed by Stripe; the Seller never has access to the full bank card details. The accepted payment methods are those offered on the Stripe checkout page.
The annual plans (1, 10, and 100 sites) are subscriptions that renew automatically each year on the anniversary date, with automatic charging of the saved payment method. The customer may cancel at any time, free of charge, from their member area (Stripe billing portal); cancellation takes effect at the end of the current annual period, with no prorated refund. In accordance with Article L215-1 of the French Consumer Code (Code de la consommation), consumer customers are informed in writing, no earlier than three months and no later than one month before the end of the term, of their option not to renew their subscription.
Renewals, automatic or not, are billed at the guaranteed price defined in Article 4. A license whose subscription was cancelled can be renewed from the member area with a one-time payment, which extends it by one year with the same key and the same sites.
The Unlimited sites plan is a one-time payment, with no renewal.
An invoice is sent by email and remains available in the member area.
Article 7: Delivery
The License is delivered immediately after payment is confirmed: the license key and a download link for the plugin are displayed on the confirmation page, and the key is sent by email to the address provided when ordering. The plugin can then be downloaded at any time from the member area. If nothing is received, the customer contacts the Seller via our contact form.
Article 8: Right of withdrawal
Consumers are in principle entitled to a fourteen-day period to exercise their right of withdrawal (Articles L221-18 et seq. of the French Consumer Code).
However, in accordance with Article L221-28, 13° of the French Consumer Code, this right cannot be exercised for the supply of digital content not provided on a tangible medium, where performance has begun with the consumer's prior express consent and express waiver of their right of withdrawal. Since the license key and the plugin are delivered immediately after payment, by placing an order the customer expressly requests immediate supply of the License and acknowledges that they lose their right of withdrawal. This consent is confirmed in the delivery email.
Business customers are not entitled to the right of withdrawal, subject to the provisions of Article L221-3 of the French Consumer Code.
Article 9: License, term, and number of sites
9.1 Activation
Each site is activated once from within the plugin, using an activation code that the customer generates in their member area ("Licenses" tab, "Activation codes" block) for that site's address. A code can be used only once, only for the address specified (with or without www.), remains valid for 7 days and can be revoked as long as it has not been used; up to 20 codes can be generated per license per day. The license key remains available in the member area and is not entered on sites. Whatever the plan, a license accepts at most 5 new site activations per rolling 24-hour period; reactivating a site that is already activated, moving the license and checking it do not count.
One site corresponds to one domain name. Each license includes a single free development slot, usable for a local address, a staging address (staging subdomain, a host's staging address) or an extra copy of a site on the same address; beyond it, each such address or copy takes up one slot like a production site. A license can be moved from one site to another from the plugin, within a monthly limit. The customer can free up a slot at any time ("Deactivate" button in the plugin, or "Release" in the member area). The key and the activation codes are personal: the customer is responsible for keeping them confidential.
9.2 Annual plans
During the paid period, the customer receives updates, the signature feed, support, and the ability to activate new sites within the limit of their plan. Upon expiry, cancellation, or revocation, the Pro features stop working, as do updates, the signature feed, support, and the activation of new sites. The free WP Masquerade plugin keeps working. So as not to make the site inaccessible, an already verified file alias plan continues to be applied, and user accounts already using two-factor authentication keep it.
9.3 Unlimited sites plan
The Unlimited sites plan provides access to updates, the signature feed, and support with no time limit, for as long as the Seller develops and distributes WP Masquerade Pro. If the Seller stops developing WP Masquerade Pro, holders of this plan are informed by email at least 6 months in advance and receive a final version of the plugin whose Pro features remain usable without license verification.
9.4 License verification
The plugin checks the license with the Seller's server once a day. If there is no contact with this server for 10 days, the Pro features are paused until the next successful check; settings are kept.
9.5 Revocation
In the event of a full refund, a payment objection, or a chargeback dispute, the License is revoked: the Pro features stop at the next check, under the conditions of Article 9, with settings kept. The Seller may also revoke a License in the event of fraudulent use or public disclosure of the key, after informing the customer (Article 9.6).
9.6 Personal use of the License
The License, meaning the license key, the activation codes and the associated services (updates, signature feed, vulnerability alerts, site monitoring and support), is personal to the customer who purchased it. It may only be used for the customer's own sites or for the sites of the customer's own clients that the customer manages, within the number of sites of the plan.
In particular, the following are prohibited: sharing the License, pooling it among several buyers (a so-called "group buy"), reselling, renting or transferring it, and publishing or disclosing, by any means, the license key, the activation codes or the download links. This prohibition covers the License and the associated services; it does not limit the rights that the GNU GPL grants over the plugin's code (Article 9.7).
Each site is activated with a single-use activation code, specific to that site, under the conditions and limits set out in Article 9.1. The Seller may detect abusive use, in particular by analyzing activations (number, pace, site addresses) and through the marking specific to each downloaded copy of the plugin.
In the event of abuse, the Seller may suspend the activation of new sites and, after informing the customer by email, revoke the License without refund, without prejudice to any damages.
9.7 Source code
The plugin's code is distributed under the GNU GPL, version 2 or later, whose terms apply to the code. The commercial License covers the key and access to updates, the signature feed, and support.
Article 10: Refunds
In addition to the legal warranties (article 12), the Seller refunds any order in full, with no questions asked, on simple request sent via the contact form within 14 days of payment. This period also applies to each annual renewal, from the date it is charged. After this period, no refund is due, except for a lack of conformity covered by the legal warranty.
Refunds are made to the payment method used for the order. A refund results in revocation of the License (Article 9.5).
Article 11: Support
Support is provided via our contact form during the License's period of validity. Indicative response time: 3 days maximum. Support covers the installation, configuration, and operation of the plugin; it does not include work on the customer's server or site.
Article 12: Legal warranties
Consumers benefit from the legal warranty of conformity applicable to digital content and services (Articles L224-25-1 et seq. of the French Consumer Code). In the event of a lack of conformity, they may request that the digital content be brought into conformity or, failing that, a price reduction or termination of the contract, under the conditions set out in those articles.
Article 13: Liability
WP Masquerade Pro reduces the information exposed to automated detection tools and the attack surface of a WordPress site. It does not guarantee that the site is undetectable, nor that it will be free from attacks or intrusions. It is not a web application firewall, an antivirus, or protection against denial-of-service attacks, and it does not fix vulnerabilities in WordPress, themes, or plugins.
The customer remains responsible for backing up their site and server configuration, testing on a copy of their site before going live, updating their installation, and installing the suggested server rules. The Seller cannot be held liable for indirect damages (loss of revenue, data, or search rankings) resulting from use of the plugin.
With respect to business customers, the Seller's total liability is limited to the amount paid by the customer for the License during the last twelve months. With respect to consumers, these limitations apply to the extent permitted by law.
Article 14: Personal data
Data collected when ordering and using the License is processed in accordance with the privacy policy.
Article 15: Consumer mediation
In the event of a dispute, consumer customers first send a written complaint to the Seller via our contact form. If no amicable solution is reached within a reasonable time, they may refer the matter free of charge to the following consumer mediator (Articles L611-1 et seq. of the French Consumer Code):
- Mediator: Société Médiation Professionnelle (SMP)
- Website: mediateur-consommation-smp.fr/demander-une-mediation
- Address: 24 rue Albert de Mun, 33000 Bordeaux, France
Article 16: Governing law and disputes
These terms of sale are governed by French law. Consumers may bring proceedings, at their choice, before the court for the place where they resided at the time the contract was concluded or the harmful event occurred, or before any other competent court. For business customers, jurisdiction is conferred on the courts within the jurisdiction of Valence (Drôme), subject to mandatory public policy rules.